Frequently Asked Questions & Info

(Q) Do you ship to my country? 
(A) Yes, we ship worldwide.


(Q) 
When will you ship my order?
(A) Depending on the fulfillment method, 3-5 days for clothing items, accessories, and posters; 1-2 weeks for prints and stickers.


(Q) 
Do you offer returns or size exchanges?
(A) No, unfortunately due to the nature of some items and fulfillment we do not offer returns, exchanges, or refunds of any kind. All sales are final.


(Q) 
Why did my clothing and print come separately?
(A) Certain items are fulfilled in-house, some are through an external fulfillment company. 


(Q) Will I get a tracking number for my order?
(A) Yes if there is one available. 


(Q) 
What is an artist proof?
(A) An artist proof poster is a limited 13x19", poster-sized fine art print. They are printed on sheets of premium luster photo paper (opposed to standard 0.25mm thick semi-gloss poster paper), at a higher quality, with dye-based inks. Each one has a Certificate of Authenticity label on the back, hand-signed, numbered, and stamped with an UNDEAD® Authentic Original Holographic Sticker. Shipped with (4) 3M Poster Hanging Command Strips.

 


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